Product Feature Sheets
If you encounter an issue using the DeliverySlip Outlook Add-in, the best way to let us know is to use the ‘Report an Error’ feature directly embedded into the add-in. This error report will include low level (non-confidential) activity logs that are necessary for us to troubleshoot any issue. The error report, along with the logs, is sent encrypted to our support team.
|NOTE: You can submit an error at any time, even after the issue occurred. The logs included in the error report will include all the information we need for the last 3 days of activity.|
|NOTE: Outlook 2003 and 2007 versions are no longer supported by Microsoft. If you experience an issue using Outlook 2003 or 2007, please upgrade to a newer version of Outlook first.|
If you’ve uninstalled the DeliverySlip add-in and you need to submit your add-in logs to support, or if you are requested to manually submit your log files, please follow these instructions:
Last updated November 29 2017.
Yes. DeliverySlip works equally well with Gmail/G Suite, Microsoft 365 and Outlook.
No, keep using your existing email address or aliases. Your email client and server infrastructure also remain the same. DeliverySlip works seamlessly from your inbox by using our Secure MS Outlook Toolbar or Chrome extension. There are no secondary passwords, PINS or keys required.
Secure message content is stored encrypted at rest, using AES 256 bit encryption. Your encrypted data is stored in Microsoft Azure's cloud in the data jurisdiction that you selected (either USA, UK, Canada or Australia) upon your registration.
DeliverySlip supports Azure Active Directory, Okta, Google, and others.
Yes, DeliverySlip works on mobile phones and you will be able to read and reply to secure messages. Apps are available for iOS and Android devices.
Yes. With data-leak prevention (DLP) rules enabled, DeliverySlip automatically encrypts information like Social Security, credit card or account numbers and keywords that can be tailored to your organization.
DeliverySlip is suitable for use with organizations that are subject to any number of regulatory compliance schemas including; GDPR, SOX, GBLA, FINRA and more.
Yes, local store for Outlook Exchange is supported. With this feature enabled, secure message content is stored locally in Outlook after you view the secure message, and then synced to Exchange.
Check out our resource center for a full FAQ listing or complete our contact us form.
Your Secure Community portal is under construction. You will be redirected to your new portal shortly.